Insert your chosen projection disc into the slide drawer, push the drawer back into the projector, connect it to a USB power source and switch it on. Adjust the angle and focus until the projection appears clear.

The number of projection scenes depends on the option selected. Please check your chosen product variant before completing your order.

Yes. Simply switch off the projector, remove the slide drawer and replace the current disc with another galaxy scene.

The projector works with a compatible 5V USB port. You can connect it to a wall adapter, laptop, desktop computer or power bank.

No. The Galaxy Projector is powered directly through its USB connection, so batteries are not required.

Rotate the focus ring at the top of the projector until the image becomes sharp. You may also need to adjust the projector’s angle or its distance from the projection surface.

Yes. In addition to displaying galaxy scenes, the projector provides a soft, warm light that can create a gentle and comforting nighttime atmosphere.

For the clearest and most vivid results, use the projector in a dark room and aim it towards a smooth, light-coloured ceiling or wall.

It can create a magical and calming atmosphere in a child’s bedroom. It should be positioned securely, used with adult supervision and kept out of reach of very young children.

We recommend switching the projector off when it is no longer needed and not leaving it operating unattended for extended periods.

Yes. Its lightweight, compact USB design makes it easy to move between bedrooms, take to sleepovers or use while travelling with a compatible USB power source.

No. Avoid looking directly into the illuminated lens or pointing it towards anyone’s eyes.

Disconnect it from power and wipe the exterior gently with a soft, dry cloth. Do not use water, cleaning chemicals or abrasive materials, and do not immerse the projector in liquid.

Yes. We offer FREE standard shipping to the United Kingdom, United States, and Australia.

United Kingdom: 5–8 Business Days

United States: 8–15 Business Days

Australia: 5–10 Business Days

Yes.

UK Express Shipping: 3–5 Business Days (£4.95)

USA Express Shipping: 5–8 Business Days ($4.95)

Absolutely. Once your order has shipped, you'll receive a confirmation email containing your tracking number so you can monitor your delivery.

While most orders arrive within the estimated delivery window, occasional delays may occur due to customs processing, weather conditions, or carrier disruptions. If you experience a delay, please contact our support team.

Please ensure all shipping information is entered correctly during checkout. GlowOnShop is not responsible for delays or delivery issues caused by incorrect or incomplete shipping information provided by the customer.

If you need to make changes to your order, please contact us as soon as possible. Once an order has been processed or shipped, we may be unable to modify or cancel it.

We aim to respond as quickly as possible to assist with any questions or concerns. You can contact our support team anytime through our Contact Us page or by email at infoglowonshop@gmail.com.

Yes. Every purchase from GlowOnShop is protected by our 30-Day Money Back Guarantee.

Your satisfaction is our priority. If you're not completely happy with your purchase, contact our support team within 30 days of receiving your order and we'll be happy to assist you.

🟡 30-Day Money Back Guarantee

🟡 Hassle-Free Returns & Refunds

🟡 Fast & Friendly Customer Support

🟡 Secure Checkout & Order Tracking

🟡 Customer Satisfaction First

Our support team is available to help with any questions regarding your order, delivery, returns, or products.

Simply contact us through our Contact Us page or email us at:

infoglowonshop@gmail.com

We carefully select innovative lighting and home products designed to make everyday life more convenient, comfortable, and enjoyable while providing a smooth shopping experience from purchase to delivery.

We offer a 30-day return policy. You have 30 days after receiving your order to request a return.

To be eligible for a return:

• The item must be unused and in its original condition

• The item must be returned in its original packaging

• Proof of purchase or order confirmation is required

To request a return, please contact our support team at:

infoglowonshop@gmail.com

Returns must be approved before being sent back. Items returned without prior authorization may not be accepted.

Return shipping costs are the responsibility of the customer unless the item arrives damaged, defective, or incorrect.

Please inspect your order upon arrival and contact us immediately if your item arrives damaged, defective, or incorrect. Our team will work quickly to resolve the issue.

To be eligible for a return, products must be returned in their original condition. We cannot accept returns for:

• Used items.
• Items damaged due to misuse, improper installation, or normal wear and tear.
• Items returned without their original packaging.

If you’re unsure whether your item qualifies for a return, please contact us at infoglowonshop@gmail.com before sending it back.

Once your return is received and inspected, we will notify you of the approval status.

If approved, refunds are typically issued to your original payment method within 10 business days.

If more than 15 business days have passed since your refund was approved, please contact our support team and we'll be happy to assist.

Please ensure all shipping information is entered correctly during checkout. GlowOnShop is not responsible for delays or delivery issues caused by incorrect or incomplete shipping information provided by the customer.