Shipping policy
Last updated: May 2026
At GlowOnShop, we are committed to delivering your order safely and efficiently.
Order Processing
We carefully pick, pack, and prepare your order within 48 to 72 hours before shipping it with our trusted delivery partners.
Once your order has been shipped, you will receive a confirmation email with tracking information.
Standard Shipping (Free)
We currently offer FREE standard shipping on all orders to the following countries:
🇬🇧 United Kingdom: 5–8 Business Days
🇺🇸 United States: 8–15 Business Days
🇦🇺 Australia: 5–10 Business Days
Express Shipping
We also offer express shipping options at checkout:
🇬🇧 United Kingdom: 3–5 Business Days — £4.95
🇺🇸 United States: 5–8 Business Days — $4.95
Shipping Notes
Please note:
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Delivery times are estimates and may vary during busy periods, holidays, or due to customs delays.
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Orders are processed Monday to Friday, excluding public holidays.
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Once an order has been shipped, GlowOnShop is not responsible for carrier-related delays outside our control.
Tracking Your Order
Once your order is dispatched, you will receive a tracking number by email so you can follow your shipment in real time.
Incorrect Shipping Information
Please ensure all shipping details are entered correctly at checkout. GlowOnShop is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information.
Contact Us
If you have any questions regarding shipping or delivery, please contact us at:
